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Store Policy

Customer Care

Upmood Design Lab is the design store of Upmood, a wearable technology that specializes in tracking mood and emotion. 


Upmood stickers, used to express users’ moods using Upmood App, are the subjects of Upmood Design Lab. This further promotes the importance of emotional awareness to the community. 


Upmood Design Lab allows its customers not just to express but to wear their mood in style. We hope that each customer will be able to voice out their emotions and unique characters through different Upmood Design Lab merchandise. 


Have a wonderful journey understanding and presenting your emotions. 

Privacy & Safety

Upmood Design Lab recognizes the significance of the privacy of every user as well as the importance of informing the users how the website works and how the data will be used. We highly suggest that you carefully go through this Privacy Policy before using the website. 


Should we ask you to provide certain information (eg. name and email address) by which you can be identified when using this website/app will be for the purpose of processing your transaction on our website, promoting marketing campaigns, and advertising. Your personal information will be used for the specific reasons stated above only.


Upmood Design Lab is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.


If you don’t want us to process your data anymore, please contact us at or send us mail to: Room 8, 9 Floor Wah Lai Ind. Centre, 10-14 Kwei Tei Street Fo Tan, NT Hong Kong


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to: Room 8, 9 Floor Wah Lai Ind. Centre, 10-14 Kwei Tei Street Fo Tan, NT Hong Kong

Payment Methods

  • Credit / Debit Cards


  • Offline Payments

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